The year 2018: Predictions for Convenience Stores   Santosh Kumar     December 1, 2017   Assortment optimization , C-Store , Customer Analytics , customer experience , Customer Segmentation , Data-Driven Marketing , Multichannel Marketing , Omnichannel Retail , Personalization , Price Optimization , Retail Analytics , Single View Of Customer , Supplier Collaboration , Supplier Collaboration in Retail , Supplier Performance , Supply Chain

As the convenience stores segment goes through yet another year of evolution, catering to the new ‘I need everything personalized’ customer is clearly standing out as the biggest differentiator from the competition.


Manthan and Computer World Partnership in MEA – An interview   Santosh Kumar     October 11, 2017   Analytics trends , Retail Analytics , Retail data , retail store analytics

An interview that highlights challenges faced by retailers in the middle east & how Manthan provides required analytics solutions to overcome them.


State Of Customer Experience Today   Sanjay Kupae     September 15, 2017   E-commerce , in-store practices , Retail Analytics , retail customer experience

The retail customer experience has seen a radical shift in the past 5 years. The values attached to better experiences have started to surpass discount incentives offered. Customers have become more digitally aware of what product they are looking for, more expressive and perceptive about product feedbacks, as well as more appreciative and savvy at […]


Fair Price & Importance of Customer Location   Ajith Nayar     September 14, 2017   indoor positioning system , Mobile apps integration , Personalized notifications , Retail Analytics , Retail data

Location has always been an important factor in retail. It is gaining an all new meaning with retailers detecting customer location inside the store and offering range of services to make their trip more enjoyable and engaging.


Analytics Based Omnichannel Experience   Santosh Kumar     September 14, 2017   Blog , Brand Loyalty , Customer Analytics , Multichannel Marketing , Omni channel retail , prime loyalty program , The Everything Store

Customers who have visited Amazon book stores say that, inside, it looks like a Web page that has come to life. Read about what they are doing to deliver an omnichannel experience by leveraging big data and optimizing the available space.


Whole Foods- Grocerant   Ajith Nayar     September 14, 2017   Customer Analytics , customer experience , grocerant shoppers , groceries , Personalized engagement , Retail Analytics

NPD’s food service market research found that in-store dining and take-out prepared foods from grocers has grown 30% over the past eight years, accounting for $10 billion of consumer spending in 2015.


ULTA – Assisted Selling   Santosh Kumar     September 14, 2017   customer experience center , hyper personalization , in store experience , Rersonalized experience , Retail Analytics , single customer view

Read how ULTA, the multi-billion dollar value cosmetics retailer, is getting millenials to spend on experiences as opposed to products.


Real time data processing vs Batch data processing   Santosh Kumar     September 12, 2017   Real time Analytics , Real Time Inventory , Retail Analytics

If your business is still on batch data processing you have a hole in your pocket. And its making you lose money, fast. The biggest disadvantage of batch processing is that it creates a time delay. This time delay happens between your transaction receiving and output. Let’s look at how transactions receiving work. All the […]


Going OmniChannel with Click and Collect   Santosh Kumar     August 28, 2017   Customer Analytics , Retail Analytics , Store of the future , Target One

The Click and Collect market segment is now worth $3.7B year currently and for a convenience store retailer this market represents a huge opportunity.


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