SOLUTION
Customer360 is the fastest approach to monetize your Big Data. The pre-packed analytical algorithms, customer data model, mining engines and ready to go configurations for Hadoop enables marketers and analysts to begin running algorithms on large data sets within a few hours.
WATCH CUSTOMER ANALYTICS IN ACTION

Achieve Single View of Data
Customer360 manages all aspects of data on-boarding and aggregation. The data integration engine consumes data in batches or real time into a data lake. A transformed data lake is created by cleaning, harmonizing and linking with identifier across different source systems.
The Transformed data lake also serves data for the customer analytics data mart, which powers interactive analysis and reporting needs. Statistical algorithms can tap into the transformed data lake for predictive and prescriptive analytics.
The meta data layer provides a common definition for the business metrics and access control to the data across different layers.
Analyze at Scale
Customer360 algorithms run on Spark, a flexible in-memory processing and analytics framework which allows businesses to cost effectively use very large data sets for analysis, instead of sample data.
Data management, cluster sizing and machine configurations are optimized for performance.
Customer360 can deliver personalized product and offer recommendations by analyzing data of 25 million customers with 3 Billion transactions at the product level within 20 minutes.
Analyze at Scale
Customer360 algorithms run on Spark, a flexible in-memory processing and analytics framework which allows businesses to cost effectively use very large data sets for analysis, instead of sample data.
Data management, cluster sizing and machine configurations are optimized for performance.
Customer360 can deliver personalized product and offer recommendations by analyzing data of 25 million customers with 3 Billion transactions at the product level within 20 minutes.
Track Performance in Real-time
Customer360 can surface real time insights about campaigns, path to purchase, ecommerce funnels and other operational metrics.
Customer360 leverages scalable listeners to robustly consume information from operational systems, process it and publish insights on to dashboards using high throughput distributed messaging systems like Apache Kafka and Amazon Kinesis.
12 YEARS OF EXPERTISE, 200+ CUSTOMERS, 22 COUNTRIES.
ALL THE BIG DATA & ANALYTICS CAPABILITIES YOU NEED - UNPACK. GO.
Analytical views & infographic
Data exploration & analysis
List management
Segmentation
Churn Analysis
Customer Lifetime Value
RFM Scoring
Market Basket Analysis
Propensity Modeling
Product recommendation
Customer recommendation for NPI
Cross-sell recommendation
Similar products recommendation
Accessories recommendation
Top selling products
Data preparation
PMML import
Customer scoring
UNPACK. GET STARTED.
You don’t have to wait ages for deployment. Customer360 can start delivering profitable decisions in just 2 weeks. That’s what Manthan calls Switch On - packaged analytics solutions that accelerate time to benefit and provide new abilities to the agile marketer.
Setup
13 years of experience translated into packaged applications tailored for specific functions, delivered over the cloud. Ready to use on day 1.
Load
Pre-built connectors and defined processes drive faster self service data loading into a built for analytics marketing data model. Unify data from external and enterprise systems.
Go-Live
Architected for use by business users, with ample self service and on-demand help to accelerate adoption. First analytical view in 2 days.
Critical business insights is now available on demand across the organisation, designed uniquely for each role. - CIO, Future Group
5-LAYER APPROACH TO SECURITY
Data
No PII (Personal Identifiable Info), Encrypted Blocks, Secure Data in motion and rest
Application
Secure design and deployment principles, multi-factor authentication
Network
Hardened Network, Secure Access, VPN, Multi-layer Authentication
Facilities
Physical and environmental security with multi-factor access controls
Process
Standards-based Adaptive Operational Process