Algorithmic Customer Experience | Manthan

Manthan, leader in Algorithmic
Retail joins forces with
RichRelevance, leader in
Experience Personalization

Read the press release

Creates Industry-leading Customer Data Platform, Retail Marketing & Merchandising, and Real-time Personalization Solution for Algorithmic Customer Experience

This comprehensive solution will enable retailers and brands to algorithmically discover new segments and target their most profitable customers, automatically test for and seamlessly deliver the most relevant content and offers across all touch points, and manage and deploy data science models and do so at scale leveraging AI, with low or no involvement of IT.

The Manthan -
RichRelevance Advantage

A complete solution

The partnership delivers an end-to-end algorithmic customer experience solution that includes the leading B2C Customer Data Platform, Retail Marketing & Merchandising Solution, and Real-time Personalization platform, creating the largest independent player in personalization.


Manthan is a leader in algorithmic decisioning in retail and features in Gartner’s Hype Cycle for Algorithmic Retail. RichRelevance is a leader in Gartner’s Magic Quadrant for Personalization. The partnership now offers proven, best in class solutions to our customers.

Worldwide presence

The partner ship creates a powerful force in the market, of a 600+ strong global team exclusively focused on delivering customer success and competitive advantage for retail and consumer businesses.

Over 400 brands
and retailers
worldwide trust
our solutions

Get in

Case studies in marketing
and personalization

Future group

This $4bn+ multi-format retail conglomerate lifts customer engagement rates with predictive segmentation.

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This grocery chain witnessed a 24% lift in revenue per visitor with personalized website experience.

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This fashion retailer experienced a 15% increase in online sales with discreet personalized recommendations.

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This Asian supermarket chain pioneered in-store customer engagement with in-aisle, real-time personalization.

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This specialty retailer saw a 30% increase in average order value with optimized website experience.

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This beauty brand achieved 3X higher engagement and 17% more conversions on their home page.

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