DATA-DRIVEN RESTAURANT MARKETING SOFTWARE

Drive Guest Engagement, Same Store Growth and Loyalty

Guest Analytics and Engagement Solutions
for Restaurant Chains

Guest Analytics and Engagement Solutions for Restaurant Chains

DRIVE TRAFFIC TO YOUR RESTAURANT

INCREASE PURCHASE QUANTITY

ENCOURAGE DIFFERENT DAYPART MEALS

PERSONALIZE EXPERIENCES IN REAL TIME

ENHANCE THE MOMENT OF TRUTH WITH BEHAVIORAL ANALYTICS

35% of your guests order online

65% of your guests only order online

Prefers convenient orders for one person and lives alone

Opportunity

Personalize online interface

Action

Display personalized banners for Joe when he is ordering online

For example: Sides, Beverages, and Combo recommendations based on his previous purchases

Online Only
joe

INTEREST CUSTOMERS IN THE NEIGHBORHOOD TO WALK IN

22% of guests have downloaded the app

Only visit restaurants in public places, like malls

Prefer non-standalone restaurants

Opportunity

Engage when the customer is in close proximity to the restaurant

Action

Identify when the customer enters a mall that has our restaurant

Send them a Mobile app notification offering a discount

Occasional Buyer
gary

USE INSIGHT TO OFFER MORE MEAL/MENU OPTIONS

Buys coffee on the way to work, everyday

Opportunity

Add other meal occasions

Action

Trigger a promotion after the checkout of the morning transaction

Offer a discount on a meal when she is returning back from work

Daily Customer
sarah

UNDERSTAND AND ENGAGE EACH GUEST UNIQUELY

Visits once a month, on weekends

The customer is a discount seeker

Opportunity

Increase Guest Frequency through personalized promotions

Action

Generate offer and product recommendations

Offer discount on Kids meal every Friday, promoting a weekend visit

Family buyer
holly
  • Real Time Engagement

    ENHANCE THE MOMENT OF TRUTH WITH BEHAVIORAL ANALYTICS

    Joe

    Online Only

    Joe is a guest who orders only online,

    35% of your guests order online

    65% of your guests only order online

    He prefers convenient orders for one person and lives alone

    Opportunity

    Personalize online interface

    action

    Display personalized banners for Joe when he is ordering online

    For example: Sides, Beverages, and Combo recommendations based on his previous purchases

  • Location Based Marketing

    INTEREST CUSTOMERS IN THE NEIGHBORHOOD TO WALK IN

    Gary

    Occasional Buyer

    22% guests have downloaded the app

    Only visit restaurants in public places, like malls

    Prefer non-standalone restaurants

    Opportunity

    Engage when the customer is in close proximity to the restaurant

    Action

    Identify when the customer enters a mall that has our restaurant

    Send them a Mobile app notification offering a discount

  • Occasion Based Marketing

    USE INSIGHT TO OFFER MORE MEAL/MENU OPTIONS

    Sarah

    Daily Customer

    Buys coffee on the way to work, everyday

    Opportunity

    Add other meal occasions

    action

    Trigger a promotion after the checkout of the morning transaction

    Offer a discount on a meal when she is returning back from work

  • Personalized Marketing

    UNDERSTAND AND ENGAGE EACH GUEST UNIQUELY

    Holly

    Family buyer

    Visits once a month, on weekends

    The customer is a discount seeker

    Opportunity

    Increase Guest Frequency through personalized promotions

    Action

    Generate offer and product recommendations

    Offer discount on Kids meal every Friday, promoting a weekend visit

Personalize Marketing

Leverage Guest and Marketing Insights

Target Effectively

Restaurant Marketing Success Stories

Increase Same Stores Sales

Increasing Guest Frequency in Restaurants

HELPING OUR CLIENTS WIN
OVER 200 CLIENTS ACROSS 23 COUNTRIES WORLDWIDE

Manthan’s analytic solutions provide the edge businesses need in
order to compete in a digital world

10%

Increase in guestvisit frequency

15%

Increase inmarketing lift

8%

Decrease incustomer churn

Innovation

DNA

Analytics that guarantees

results

Built for

marketers

13+ Years of

expertise in consumer business
Innovation

DNA

Analytics that guarantees

results

Built for

marketers

13+ Years of

expertise in consumer business