Articles in Category : retail customer experience

Augmented Retail Analytics – Supporting Human Intelligence With Superhuman AI Capabilities   Ajith Nayar     January 2, 2019  Blog , Customer Centric Merchandising , customer experience , in store experience , in-store practices , in-store retail analytics , Merchandise Analytics , predictive analytics in retail , Real time Analytics , Retail Analytics , retail business intelligence , retail customer experience , retail intelligence , Store of the future The concept of augmented intelligence is not to replace humans, but to support human intelligence, meet their shortcomings, speed-up the repetitive processes, and enable them to take quicker and smarter decisions. ...

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Automation and Augmentation of Retail Data and Analytics | NRF 2019   Ajith Nayar     December 12, 2018  Analytics trends , Blog , Customer Centric Retailing , IOT , predictive analytics in retail , Retail Analytics , retail business intelligence , retail customer experience , Retail data , retail intelligence As data explodes, the human ability to manually explore data, to find out issues or opportunities, and to device tactics to address them, is becoming a thing of the past. Read more to find out how a retailer can adapt to this change....

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State Of Customer Experience Today   Sanjay Kupae     September 15, 2017  E-commerce , in-store practices , Retail Analytics , retail customer experience The retail customer experience has seen a radical shift in the past 5 years. The values attached to better experiences have started to surpass discount incentives offered. Customers have become more digitally aware of what product they are looking for, more expressive and perceptive about product fe...

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