Articles in Category : customer experience

Riding the Rollercoaster: Your Approach to Customer Journey Marketing   Bhavna Sachar     September 18, 2018  Customer Analytics , customer experience , Customer Journey , Customer Marketing , in store experience , infographics According to the Harvard Business Review it can cost anywhere between five to 25 times more to acquire a new customer than to retain an existing customer. ...

READ MORE

3 Tips to Personalize Retail Newsletters   Santosh Kumar     March 21, 2018  Customer Analytics , customer experience , Customer Journey , Grocery , Personalization , Personalized notifications , Real-time Personalization , Target One As the industry shifts focus from pushing profitable products and goods to catering to the digitally empowered customer, customer engagement is playing a crucial role in bringing in the moolah. ...

READ MORE

A day in the store – A bedtime story for retail store operations   Vishanth Ragunath     January 22, 2018  Analytics trends , Customer Analytics , customer experience , Demand Estimation , E-commerce , in store experience , in-store practices , Retail Analytics , Shopper Experience Engage247 is a smart mobile application is designed to provide retail store teams with real-time insights into operations, single view of their customers for personalized engagement and prescriptive actions that will help them consistently deliver a winning in-store experience. ...

READ MORE

The year 2018: Predictions for Convenience Stores   Santosh Kumar     December 1, 2017  Assortment optimization , C-Store , Customer Analytics , customer experience , Customer Segmentation , Data-Driven Marketing , Multichannel Marketing , Omnichannel Retail , Personalization , Price Optimization , Retail Analytics , Single View Of Customer , Supplier Collaboration , Supplier Collaboration in Retail , Supplier Performance , Supply Chain As the convenience stores segment goes through yet another year of evolution, catering to the new 'I need everything personalized' customer is clearly standing out as the biggest differentiator from the competition....

READ MORE

Whole Foods- Grocerant   Ajith Nayar     September 14, 2017  Customer Analytics , customer experience , grocerant shoppers , groceries , Personalized engagement , Retail Analytics NPD's food service market research found that in-store dining and take-out prepared foods from grocers has grown 30% over the past eight years, accounting for $10 billion of consumer spending in 2015....

READ MORE

Related Posts

Automation and Augmentation of Retail Data and Analytics | NRF 2019
Analytics & Insights: Interview with rue21’s Chief Analytics Officer, Mark Chrystal
[Infographic] Why will you attend NRF 2019?